Shipping policy

Shipping Policy

At The Female Boss Stationery, we aim to process and ship orders as quickly and smoothly as possible. Please read our shipping policy carefully before placing an order.

Order Processing Times

  • Orders are processed within 3–5 working days

  • Processing times may be longer during:

    • New launches

    • Sales

    • Busy seasonal periods (e.g. Christmas)

Please note: processing time is separate from shipping time.

Shipping Locations

We currently ship to:

  • United Kingdom

If international shipping becomes available, this policy will be updated accordingly.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary depending on the courier.

UK Standard Delivery

  • Estimated delivery: 2–5 working days after dispatch

Please note that delivery times are not guaranteed and may be affected by courier delays outside of our control.

Shipping Costs

  • Shipping costs are calculated at checkout

  • Any applicable delivery charges will be clearly shown before payment is completed

Tracking Information

  • Tracking information will be provided where available

  • Once your order has been dispatched, responsibility for delivery passes to the courier

Delays & Lost Parcels

  • We are not responsible for delays caused by the courier once your order has been dispatched

  • If your parcel appears to be lost, please contact us and we will assist you in raising an enquiry with the courier

Incorrect Shipping Information

Please ensure your delivery address is entered correctly at checkout.

  • We are not responsible for orders sent to an incorrect address provided by the customer

  • Returned parcels due to incorrect addresses may require additional postage to be resent

Damaged Parcels in Transit

If your parcel arrives visibly damaged:

  • Please contact us within 48 hours of delivery

  • Provide photos of:

    • The packaging

    • The damaged item

We will review the issue and advise on the next steps.

How to Contact Us

If you have any questions about shipping or your order, please contact us via:
📩 Email or our social media pages

We’re always happy to help 🤍

FAQs

How long does it take to process my order?

Orders are processed within 3–5 working days (excluding weekends and bank holidays).

How long will delivery take?

UK delivery typically takes 2–5 working days after dispatch.

Do you ship internationally?

At this time, we ship within the UK only.

Will I receive tracking information?

Tracking is provided where available. If tracking is included, details will be sent once your order is dispatched.

What happens if my parcel is delayed?

Delivery times are estimates. Delays caused by couriers are outside of our control, but we will assist where possible.

What if my order is sent back due to an incorrect address?

Additional postage may be required to resend the order.